Morpheus community edition

I have installed morpheus-appliance-5.4.7-1 centos 8 streams
I want to use the community edition license , however when i try to register for the license from the appliance using the morpheus hub login it fail with the below error .

i did use wget to download the rpm file , so my proxy should be working
I also added a similar proxy configuration in the etc/environment file
https://support.morpheusdata.com/s/article/Creating-a-CentOS-7-Morpheus-Image

2022-06-24_20:28:00.71748 '[2022-06-24 20:28:00,717] [Thread-39] ERROR c.m.s.TftpServer - Unexpected Error during TFTP file transfer. Transfer aborted. File: pxelinux.0 - java.lang.NullPoi nterException
2022-06-24_20:28:00.71749 ‘’[2022-06-24 20:28:14,323] [http-nio-127.0.0.1-8080-exec-4] WARN c.m.SetupService - Morpheus Hub login failed [success:false, message:null, data:null]
2022-06-24_20:28:14.32438 ‘’[2022-06-24 20:28:14,324] [http-nio-127.0.0.1-8080-exec-4] ERROR c.m.SetupService - Failed to login to Morpheus Hub
2022-06-24_20:28:14.32456 ‘’[2022-06-24 20:28:14,445] [http-nio-127.0.0.1-8080-exec-4] INFO c.m.AuditLogService - CEF:0|MorpheusData|Morpheus|5.4.7|setup#doHubLogin|setup Failed to create| src=xx.xx.xx.xx suid=null suser=null request=http://xx.xx.xx.xx/setup/doHubLogin requestMethod=POST cn2=null cn2Label=Account ID
2022-06-24_20:28:14.44629 ‘’[2022-06-24 20:28:39,264] [Thread-42] INFO c.m.s.TftpServer - handleRead: pxelinux.0 - from: /xx.xx.xx.xx - type: 1 - port: 51140
2022-06-24_20:28:39.26541 ‘’[2022-06-24 20:28:39,270] [Thread-42] ERROR c.m.s.TftpServer - handleRead pxelinux.0 unknown error: java.net.MalformedURLException
2022-06-24_20:28:39.27090 'java.net.MalformedURLException: null
2022-06-24_20:28:39.27091 at java.base/java.net.URL.(Unknown Source)
2022-06-24_20:28:39.27092 at java.base/java.net.URL.(Unknown Source)
2022-06-24_20:28:39.27093 at java.base/java.net.URL.(Unknown Source)
2022-06-24_20:28:39.27094 at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
2022-06-24_20:28:39.27095 at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
2022-06-24_20:28:39.27101 at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
2022-06-24_20:28:39.27108 at java.base/java.lang.reflect.Constructor.newInstance(Unknown Source)
2022-06-24_20:28:39.27109 at org.codehaus.groovy.reflection.CachedConstructor.invoke(CachedConstructor.java:72)
2022-06-24_20:28:39.27110 at org.codehaus.groovy.runtime.callsite.ConstructorSite$ConstructorSiteNoUnwrapNoCoerce.callConstructor(ConstructorSite.java:105)
2022-06-24_20:28:39.27110 at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callConstructor(AbstractCallSite.java:277)
2022-06-24_20:28:39.27111 at com.morpheus.server.TftpServer$TftpSession.handleRead(TftpServer.groovy:396)
2022-06-24_20:28:39.27118 at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
2022-06-24_20:28:39.27119 at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
2022-06-24_20:28:39.27119 at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
2022-06-24_20:28:39.27120 at java.base/java.lang.reflect.Method.invoke(Unknown Source)
2022-06-24_20:28:39.27121 at org.codehaus.groovy.runtime.callsite.PlainObjectMetaMethodSite.doInvoke(PlainObjectMetaMethodSite.java:43)
2022-06-24_20:28:39.27121 at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite$PogoCachedMethodSite.invoke(PogoMetaMethodSite.java:170)
2022-06-24_20:28:39.27123 at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite.callCurrent(PogoMetaMethodSite.java:61)
2022-06-24_20:28:39.27124 at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:185)
2022-06-24_20:28:39.27124 at com.morpheus.server.TftpServer$TftpSession.handlePacket(TftpServer.groovy:320)
2022-06-24_20:28:39.27125 at com.morpheus.server.TftpServer$TftpSession.run(TftpServer.groovy:295)
2022-06-24_20:28:39.27126 at java.base/java.lang.Thread.run(Unknown Source)
2022-06-24_20:28:39.27128 Caused by: java.lang.NullPointerException: null
2022-06-24_20:28:39.27170 '[2022-06-24 20:28:39,271] [Thread-42] ERROR c.m.s.TftpServer - Unexpected Error during TFTP file transfer. Transfer aborted. File: pxelinux.0 - java.lang.NullPoi nterException

Any help on this is appreciated.

Thanks,

Philip George

Hi @philipg1.41383961553 The error is pointing out to Failed login to hub. Can you confirm your hub user name please?

philipg@hpe.com is the hub user
I manged to installed morpheus from a system with no proxy requirements and was able to register with hub account

I believe the license transfer from hub account is using TFTP, which is failing due to some proxy issue

Thanks,

Philip

Thats correct @philipg1.41383961553 . We are using TFTP port 69 for the transfer. Glad the appliance setup is completed.