Approval Workflows Enhancements

Description:
We’re looking to see how we can expand the Approval system to trigger a workflow for a few use cases. This is a request for a feature enhancement to expand the current capabilities of the Approval system: Approvals — Morpheus Docs documentation


Example/Use case(s):

  • Use Case 1 - Quantity of items ordered: approval triggered when more than X of an item is ordered.
  • Use Case 2 - Purchase cost threshold exceeded: approval triggered when cost of order exceeds cost threshold.
  • Use Case 3 - Instance size exceeded: approval triggered when requested instance is above a certain configuration threshold (could be size or cost).

Normally this is handled by external ITSM tools. For example the integration with SNOW can assess if a user approval is needed or can auto approve based on thresholds.