Headline:
Expanding Approval Policies to Workflow Catalog Items
Description:
Workflows may have a use case for approvals whether internal or integrated to external ITSM tools. Often times workflows are operational tasks that should still be governed or have a change record created.
Example/Use case(s):
- User orders Operational workflow from Catalog to add AD user account to a VM
- CR is created in Morpheus/ITSM for managerial approval
- Upon approval, the workflow is fully executed and the user is granted access to the system