An option list was created using REST API to gather some data from an external system (in this instance, ServiceNow). Though the request might take some time, the data itself doesn’t undergo frequent updates.
Considering this scenario, is there a feasible method to populate and refresh the option list at regular intervals, such as once a day?
If you uncheck realtime that’s exactly what we will do. It will return a list size because Morpheus is loading the data and caching. The sync times are not currently configurable at the moment. I don’t recall if it was 15 minutes or 1 hour off hand.