Morpheus-ctl reconfigure waits for very long time at 'ruby_block[wait for mysql service socket] action run

Administration
1

I’m trying to install morpheus 7.0.3-2 on RHEL 9 VM. RHEL is registered and actiavted. Downloaded rpm file from https://downloads.morpheusdata.com/files/morpheus-appliance-7.0.3-2.el8.x86_64.rpm. Then install using rpm command and did morpheus-ctl reconfigure. Till ‘link[/opt/morpheus/service/mysql] action create’, it is up to date and completed successfully. But it stops at ‘ruby_block[wait for mysql service socket] action run’ and doesn’t proceed after that.

2

Try opening a second ssh connection to the box and run morpheus-ctl start mysql while your first session is stopped at that line. You may need to confirm your disk space as well.

3

To add to what @cbunge mentioned, with that second SSH session, you can also monitor the logs of MySQL to see if there are any errors while the service starts. For example:

morpheus-ctl tail mysql
or
tail -f /var/log/morpheus/mysql/current

If you need further assistance, I’d recommend opening a support case to help troubleshoot.

4

I tried that. Running morpheus-ctl start mysql when first session is stopped at that line gives: ‘warning: mysql: unable to open supervise/ok: file does not exist’.

Disk Space:
Filesystem Size Used Avail Use% Mounted on
devtmpfs 4.0M 0 4.0M 0% /dev
tmpfs 3.8G 0 3.8G 0% /dev/shm
tmpfs 1.6G 9.3M 1.5G 1% /run
/dev/mapper/rhel-root 91G 11G 80G 13% /
/dev/vda1 960M 412M 549M 43% /boot
tmpfs 769M 96K 769M 1% /run/user/0

5

morpheus-ctl tail mysql gives:
2024-07-30T11:22:44.100748Z 0 [System] [MY-013169] [Server] /opt/morpheus/embedded/mysql/bin/mysqld (mysqld 8.0.35) initializing of server in progress as process 7829
2024-07-30T11:22:44.108685Z 1 [System] [MY-013576] [InnoDB] InnoDB initialization has started.
2024-07-30T11:22:44.496473Z 1 [System] [MY-013577] [InnoDB] InnoDB initialization has ended.
2024-07-30T11:22:45.658095Z 6 [Warning] [MY-010453] [Server] root@localhost is created with an empty password ! Please consider switching off the --initialize-insecure option.

tail -f /var/log/morpheus/mysql/current - file doesn’t exist

6

Updating to the next version while the first version is installed helped fix this issue.