Catalog item to send email request

I want to create a catalog item from which I can select several fields (such as do you have a valid dispensation and dispensation number, version of your current database, etc.
The end goal is to generate an email with the details selected from the form to send to the ops-team to manually process the request (I’m avoiding the morpheus concept of automation here, but that’s the requirements for this catalog item).
I’m trying to use Options–>Forms for this purpose, but I’m not sure that’s the right way. Can you tell me what you think about it and what is the best way to achieve my goal.

That is a good approach. Create a catalog item based on worfflow and attaching a form.

Your workflow could be a custrom script to handle the email send operation, or you maybe able to get the output of the form custom options and use an email task.

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