Hi Expert,
Customer is asking if possible to remove either “Deny” or “Cancel” action for service request approval it both of them are doing the same thing?
Thank you.
Hi Expert,
Customer is asking if possible to remove either “Deny” or “Cancel” action for service request approval it both of them are doing the same thing?
Thank you.
Some custom CSS could probably do this for you.
You can use the following CSS to achieve this.
For hiding Deny:
a.approval-deny {
display: none !important;
}
For hiding Cancel:
a.approval-cancel {
display: none !important;
}
For hiding both together:
a.approval-deny, a.approval-cancel {
display: none !important;
}